Subscribe & Save

Subscription Program

You can now get your favourite Clinicians products on subscription! Get 10% off and free shipping when you subscribe. Change your preferences or cancel anytime you change your mind.

Subscription FAQ's

How do I subscribe?

Select the product you'd like to purchase and choose 'Subscribe and save'. Once you've completed your purchase, we'll send you an email confirming your Subscription.

Can I subscribe to more than one product?

Yes! For each product you'd like to subscribe to visit the product page and select subscribe.

How often should I get my subscription delivered?

You can choose to receive your order every four, six or eight weeks. If you use your Clinicians products every day, we recommend choosing a four-weekly subscription. You can adjust your subscription frequency by logging in to your account and selecting Subscriptions > Manage subscription > Frequency.

When do I get billed? 

We'll deduct your payment every four, six or eight weeks, depending on the subscription frequency you've selected. Log in to your account and select Subscriptions to view your next billing date.

How do I pause or cancel my subscription? 

You can pause or cancel your subscription anytime. Log in to your account and select Subscriptions > Manage subscription > and follow the prompts to cancel/pause your subscription.

How do I change my payment method?

Log in to your account, select Subscriptions and edit billing details.

How much do I pay for shipping? 

You receive free shipping within New Zealand when you sign up for subscription. For more details, visit our Shipping and Returns page.

What if I need to return my order? 

If you would like to return your order, please visit our Shipping and Returns page.

Can I use layby to pay for my subscription?

Unfortunately, Laybuy does not support subscriptions, so if your order contains a subscription then LayBuy will not be shown as a payment option.

Why are my discount codes not working with subscription? 

The automatic subscription discount cannot be used in conjunction with any other promotional discount codes entered at checkout.